6.38 Cobrowse and Website - January 9, 2025

Website

Updated the visitorscreensharepaused event to not fire when an agent clicks “Stop Viewing” in a Visitor Web Screen Share session.
Added the visitorscreenshareresumed event to Cobrowse.
Resolved an issue where the “Unable to start Agent Video” message incorrectly appeared on each Agent-side page refresh despite the agent not attempting to retry video.
Renamed the descriptive text for MCS setting to “Join Mobile Camera Share sessions”.
Resolved an issue where the Cobrowse widget customization tool generated invalid CSS when a logo was not provided.

Titles for masked elements are no longer displayed for agents and guests.
Cobrowse script now only uploads resources on a private network in staging sessions.

Resolved an issue where deleting Web Screen Share Bookmarks or Allowed Sites was not functional.
Updated the error message for the Delete Role API to include the role name when attempting to delete a role with user(s) attached to it.
Resolved an issue where multiple snackbars appeared after updating Permissions.
Updated snackbars to have consistent language across the Portal.

Resolved an issue where UCAM was not allowing requests to private IPs, blocking customers from using UCAM in non production.
Extended the timeout for a visitor to upload resources to CAM.